The engine room of property gets a rebuild
Every sale, lease and refinance in Australia runs through the companies in this
category, usually without the buyer or seller ever knowing their names.
With 80 companies, Workflow & Transactions is the largest of the 14 categories on the 2026 Proptech Map, which now counts 572 companies in total.
And 2026 has been this map’s most eventful year in a long time. New compliance laws, a contest over who controls settlement and the arrival of AI agents have all landed here at once.
The category makes most sense when you follow a single transaction.
It starts inside the agency. Rex Software, lockedon, Zenu, Reapit Sales, Mantis Property, REMSUITE and MRI Vault CRM run the pipeline for residential agents, while CPG Office, Surga Central and Property Hub serve commercial teams and BA ICON is built for buyer’s agents. Agent Best Practice, Agent Safe and Properteasy keep offices on top of their compliance and safety obligations.
Next come the contracts. Forms Live, Dynamic Methods and reaforms generate the agreements that sit under every sale, and FLK It Over, LiveSign, MRI Secure Sign and OPEX get them signed online. Buyers are increasingly checking the paperwork before they commit: Contrax, Home-in and Buy Secure review contracts of sale, and Search-X prepares Queensland’s seller disclosure statement.
Then comes settlement. InfoTrack supplies searches and certificates, Real Time Conveyancer and Setts Plus give conveyancers their working tools, OX Rooms and Settld coordinate the exchange, and Trustport, Payreq and Rello Pay handle trust money and payments. At the very end, title changes hands through one of two electronic networks, PEXA or Sympli. Around all of this, Direct Connect, MyConnect, MoveMeIn, YourPorter, Moving Hub and Happly take care of the utilities and removals that follow.
Compliance, competition and AI agents
The biggest change to how agencies work this year arrived on 1 July, when anti-money laundering obligations were extended to real estate. AUSTRAC announced on 30 June that newly regulated businesses had until 29 July to enrol, and that each needed a written AML/CTF program, trained staff and customer due diligence in place.
Take-up has been slower than expected. Law firm Hall & Wilcox calculated on 18 August that real estate enrolments were running at 49% of the Attorney-General’s estimate. AUSTRAC’s own enrolment table showed 18,070 real estate businesses registered as of 27 August, while Real Estate Business reported the same day that there are around 45,000 real estate offices nationwide. Not every office enrols separately, but the outlet also reported that the regulator had begun sending formal requests for information to businesses that had not enrolled.
That explains why the AML cluster on this map has grown so quickly. First AML, APLYiD, VerifiMe, AML Hub, AML Assured, Easy AML and SecureXchange all verify identity and source of funds, and most are built for agency workflows rather than bank branches.
The need was clear well before the deadline: a PEXA survey of agents, lawyers and conveyancers found 77% of real estate agents were concerned about preparing for the new obligations.
At the other end of the transaction, the question is who controls settlement. PEXA’s FY26 results, released to the ASX on 28 August, show it processed 4.7 million Australian transactions, up 6.4%, and the company says it covers 90% of the market. Australian Conveyancer puts PEXA’s share of digital settlements at around 99%, with Sympli the only challenger in what it describes as a $300 million market.
AI is landing in this category first, because the work is high volume, rules based and expensive to do by hand. What changed in 2026 is that the tools no longer just draft; they act. InfoTrack introduced its AI agent, Tilly, on 28 May, and says it can order searches, lodge support tickets and follow up on documents.
Hutly says its agent, Sammy, can draft an agency agreement from an appraisal and chase missing information through to settlement. TheAgencyPortal says it combines six tools, from signing and AML checks to settlement coordination, in one AI-driven platform. Agentsy, Unseen, DealBrief AI, Sai Assist and MRI Contract Intelligence tackle other slices of the same work. The global platforms are paying attention: MRI Software alone has eight products in this category.
Bottom line: A single property transaction can still touch a CRM, a forms platform, an identity check, a conveyancer and a settlement network, each with its own login and its own copy of the same data. Compliance has just added another step, and regulators are questioning the cost of the last one. The businesses that make each handover invisible, safely and accountably, are the ones most likely to grow fastest.
Workflow & Transactions is part of the staged release of the 2026 Proptech Map. Is your company missing from the map, or listed in the wrong category? We want to hear from you at members@proptechaustralia.com.au.
We are releasing each of the 14 category maps as a static slide, but Proptech Australia members get the full interactive Proptech Map online, where they can search, filter and explore all 572 companies across every category. For more information on becoming a member, go to https://www.proptechaustralia.com.au/signup. Or email our Membership Services Specialist, Patricia Louise, at members@proptechaustralia.com.au.
